How to Issue Gift Cards in Bulk

Streamline your workflow by sending gift cards to multiple recipients at once using our new Bulk Issue feature. Instead of creating cards one by one, you can upload a simple CSV file to process them all instantly.

⚠️ Important: To ensure security, this feature is enabled on a store-by-store basis. If you do not see the "Bulk Issue" button described below, please contact our support team to request access or limit increases.

Navigate to the Gift Orders section in your Go Gift Cards dashboard. Click the Bulk Issue button located in the top right corner of the Orders panel.

A popup window will appear with instructions. To prevent errors, your CSV file must follow the specific format below. You can download our template directly from this window to get started.

Required CSV Columns:

• email: The recipient's email address.

• name: The recipient's full name.

• amount: The value of the gift card (numeric only).

• message: (Optional) A personal note for the recipient.

• send_on: The date you want the card sent (Format: YYYY-MM-DD).

Click Add files to upload your spreadsheet. The app will automatically validate the data to ensure there are no formatting errors.

Once your file is uploaded and validated, you will see a confirmation of how many cards are ready to be sent. Click the Issue Gift Cards button to finalize the process. The gift cards will be sent immediately (or scheduled based on your send_on dates).